Reinventing retail with the world's first AI-powered car showroom

Reinventing retail with the world's first AI-powered car showroom

Lotus Cars

Lotus Cars

The challenge

The challenge

The Challenge

Lotus Cars shifted to a luxury electric sports car brand focusing on global online sales. Given a very limited geographical footprint, how can we give their high-demanding and tech-savvy audience a premium online buying experience?


Lotus Cars shifted to a luxury electric sports car brand focusing on global online sales. Given a very limited geographical footprint, how can we give their high-demanding and tech-savvy audience a premium online buying experience?


Lotus Cars shifted to a luxury electric sports car brand focusing on global online sales. Given a very limited geographical footprint, how can we give their high-demanding and tech-savvy audience a premium online buying experience?


Our solution

Weโ€™ve created the worldโ€™s first digital showroom powered by AI. The all-knowing host acts like a personal concierge who brings the Lotus Eletre to life with tailored answers based on your lifestyle and needs. 

Weโ€™ve created the worldโ€™s first digital showroom powered by AI. The all-knowing host acts like a concierge who brings the Lotus Eletre to life with tailored answers based on your lifestyle and needs.

Redefining exclusivity

Redefining exclusivity

Redefining exclusivity

In a digital era, exclusivity lies in physical objects. Instead of creating an avatar or a persona, we decided to show the real Lotus Eletre and bring the AI host to life with a light ring installation built with contemporary artist, composer and director Boris Acket. 

In a digital era, exclusivity lies in physical objects. Instead of creating an avatar or a persona, we decided to show the real Lotus Eletre and bring the AI host to life with a light ring installation built with contemporary artist, composer and director Boris Acket. 

In a digital era, exclusivity lies in physical objects. Instead of creating an avatar or a persona, we decided to show the real Lotus Eletre and bring the AI host to life with a light ring installation built with contemporary artist, composer and director Boris Acket. 

Converting the conversation

Converting the conversation

Converting the conversation

Converting the conversation

To contextualise every answer, the AI remembers your questions and interests. If a question indicates interest in converting, the AI presents the customer with the best next action โ€” like a test drive, offering a showroom locator or contacting Lotus. 

Experience it for yourself.

To contextualise every answer, the AI remembers your questions and interests. If a question indicates interest in converting, the AI presents the customer with the best next action โ€” like a test drive, offering a showroom locator or contacting Lotus. 

Experience it for yourself.

To contextualise every answer, the AI remembers your questions and interests. If a question indicates interest in converting, the AI presents the customer with the best next action โ€” like a test drive, offering a showroom locator or contacting Lotus. 

Experience it for yourself.

To contextualise every answer, the AI remembers your questions and interests. If a question indicates interest in converting, the AI presents the customer with the best next action โ€” like a test drive, offering a showroom locator or contacting Lotus. 

Experience it for yourself.